HYUNDAI ELEVATOR INDONESIA

EN / ID

Optimized Services for

Elevators, Escalator

and Travelator

Empowering Your Building Through Smart Solutions

We provide innovative and reliable vertical and horizontal transportation solutions for a variety of building needs. From elevators and escalators for high-rise buildings, dumbwaiters for lightweight transport needs, to travelators for areas with high mobility-all our services are designed to provide maximum comfort, efficiency, and safety.

Hyundai Elevator Indonesia Services

Hyundai Elevator Modernization ​

Modernization involves upgrading or renovating old elevator systems to the latest elevator systems and interior designs to improve performance and aesthetic value. Hyundai Elevator Indonesia has systematic expertise and extensive knowledge to offer modernization solutions with the latest systems, reducing construction costs, accident risks, pollution levels, and installation duration.

Modernization is Solution for

Callback Services Chatbot

Our callback service is available 24 hours​

We impress customers through our professional consultants who immediately receive damage reports and consult with customers 24/7.

We are proud to offer emergency services. Our phones are always answered by qualified Helin employees at our local call center!

Part Repair

Component Repair Services for Longer Service Life

Whether you are looking for a quick solution to a minor problem or want to improve the performance of your elevator, escalator, or travelator equipment, we ensure that your assets are in good hands. We can also repair any necessary equipment. Not only do we work quickly, but all our processes are well documented so that billing runs smoothly.

Regular

Maintenance

Regular Inspections to Ensure Optimal Operations

Served by experienced technicians with integrity. Your elevator system must be maintained regularly and thoroughly to operate safely and efficiently. Elevator, escalator, and travelator services will tailor a program for your building, communicate it well, and execute the plan with integrity. Service packages cover all types of maintenance, including preventive inspections, spare part replacement, and repairs.

Smart Management System

Driving efficiency through real-time intelligence.

At Hyundai Elevator, we have an intelligent system to facilitate the monitoring of our workers so that work can be more systematic. We also provide mobility solutions by combining information technology (IT) and electro-mechanical technology. We implement the most effective and intelligent systems with a team of experts who are experienced in elevator and escalator systems.

Hyundai Mobile Management System

An internal system in the form of a smartphone application for all employee activities

Hyundai Management Mobile System is an internal mobile application used for employee attendance and real-time recording of technician and QC team activities. Through this system, work processes become more efficient, transparent, and easy to monitor by management, as part of the implementation of a smart management system within the company.

Callback Management System

Customer complaints must not be ignored

Slowly handled complaints can affect customer comfort. Now, Hyundai Elevator is equipped with a Real-Time Callback Monitoring Dashboard. This feature can accurately and quickly detect problems and prioritize the handling of complaints from its units. Our Callback Service is available 24 hours a day

Maintenance Dashboard System

Regular Maintenance

As a form of scheduled and controlled maintenance control, our system is also equipped with a Maintenance Progress Dashboard to monitor all schedules in detail so that nothing is overlooked. This ensures every unit receives timely maintenance and helps prevent potential issues before they occur

Material Management System

Our warehouse is available in Jakarta and Surabaya

In an effort to ensure stock storage and availability of spare parts for customers can be fulfilled properly, every spare part we store systematically and stored as safety stock in an organized digital system. This allows us to respond quickly to service needs and minimize downtime on every unit.

Mobile Quotation System

High effectiveness and efficiency

The latest innovation is a mobile quotation system that simplifies and speeds up the process of generating quotations and orders from customers using only mobile devices. This ensures faster response times, improves customer experience, and enhances overall sales efficiency.